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Casinos operators in Illinois can request they be allowed to ban Illinois Gaming Board Self-Excluded persons from all their properties and operations throughout the United States.
Anyone can Self-Exclude who has determined they are a problem or compulsive gambler and can no longer gamble responsibly.
Self-Exclusion is totally voluntary. A person cannot exclude their spouse or significant other. Those who seek Self-Exclusion must voluntarily complete the Self-Exclusion application in person at a location designated by the Illinois Gaming Board in order to be placed on the Self-Exclusion list.
However, all persons who enroll in the IGB Self-Exclusion Program receive a copy of all documents that they sign as part of the enrollment process.
Call the Program Director at Problem gambling is like a disease. It is not your fault or the fault of a loved one if it is contracted. What is shameful is to continue doing serious damage to yourself and loved ones while knowing full well that gambling is a problem.
People need to be aware of the danger signals, which can give them early warning that they are susceptible to the disease. All it costs is time.
It takes about 30 to 45 minutes to enroll in the Self-Exclusion Program. Those persons who do not speak English should make arrangements with an English-speaking friend or relative to accompany them to an enrollment site to serve as translator in order to complete the required forms.
The Self-Exclusion Program was created to help problem gamblers help themselves. The responsibility for staying out of Illinois casinos rests solely on the person who self excludes and not with the Illinois Gaming Board or Illinois riverboat casinos.
Most importantly, a person who Self-Excludes who re-enters an Illinois casino faces the distinct possibility of being placed under arrest and charged with trespassing.
It may take several weeks however for a person to no longer receive mailings since some mass mailings are scheduled months in advance.
Are You Living with a Problem Gambler? How Can You Help? We perform an electronic verification using a third-party data reference company to validate the age and identity of all customers.
Unfortunately, no system is foolproof. If you know a person under 21 who is registered with the It is a criminal offense for persons under the age of 21 to gamble.
Anyone who facilitates a person under the age of 21 to gamble has committed a criminal offense, and shall be prohibited from Internet gaming.
The internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling.
To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs.
Most gamblers are casual gamblers - they do it for fun and entertainment. Experts agree that casual gambling with affordable wagers can be a harmless, enjoyable pastime.
Responsible gamblers understand that gambling entails risk. That is why gambling responsibly means setting predetermined, acceptable limits.
People who set responsible limits are gambling with funds they can afford to lose. Those limits differ from person to person, according to their financial situations.
Setting those limits - and sticking to them - is crucial. A player can establish his own limits by developing a set of personal guidelines to determine whether, when, and how much to gamble.
A player can set a daily playing time limit, in order to notify such player of the amount of time he has spent playing on the As soon as a player reaches the playing time limit set, such player will receive a pop-up notification.
A player can set and adjust his daily playing time limit on When the playing time limit is initially set by a player, the playing time limit will apply to the calendar day in which it is set.
A player can set a deposit limit on the The player will receive a pop up notification which he will have to confirm for the deposit limit to take effect.
As soon as a player reaches his deposit limit, such player will receive a pop up notification advising him that he can no longer make any further deposits into his account until a new rolling daily, weekly or monthly time period begins as applicable.
A player can set and adjust his deposit limit on the All other deposit limits can be set and adjusted through the My Account page accessible: Whilst any increase to a deposit limit will take effect 30 days following the player making the change to his deposit limit and the player logging into his account following the expiration of the aforementioned 30 day period.
If a player has requested to increase his deposit limit during the applicable period, the player will not be able to increase the deposit limit requested again until after the first request has come into effect.
The loss limit is calculated as follows: As soon as a player reaches his loss limit, such player will receive a pop up notification advising him that he cannot play for real money until a new daily, weekly or monthly period begins as applicable.
A player can set and adjust his loss limit on If we withhold or delay the payment of any winnings of a player for any reason e. Players must be aware that any loss limit which they set will have an effect upon their ability to fund tournament buy-ins, re-buys, add-ons and play at cash tables during the period of their loss limit i.
As a result, if such player reaches the loss limit during a tournament, he will not be able to fund a re-buy or add-on.
A player may request to increase his loss limit multiple times during the time period set, the last request made during such period will come into effect once the relevant time period has expired and the player next logs into his account following the expiry of such period.
If, at any stage, a player wishes to take a break from gambling, he can request a cooling off period from the This suspension is irrevocable during the "cooling-off" period.
A player may withdraw their remaining bankroll during this period. If, at any stage, a player becomes concerned about his gambling, he can make a request online to be self-excluded from the A player may request self-exclusion for the aforementioned periods through the My Account page accessible i from the My Profile menu within the poker client, or ii from the My Account menu on the casino or sport offering.
Players may permanently self-exclude themselves by submitting a request in-person at a location designated by the NJDGE.
Once a player self-excludes, we will block his account. Any new accounts he attempts to open during the period of his self-exclusion will also be blocked as soon as they are detected.
Any wager which a player has made that is still open when such player self excludes, will be cancelled and the related funds will be returned to you.
In addition, we will take all reasonable measures to make sure the player does not receive any promotional material during this time of self exclusion.
The only way to prevent receipt of such notifications is via the device itself or by deleting the application.
In the case of a 1 year or 5 year self-exclusion period, a player can only remove himself from the Self-Exclusion List by appearing in person at one of the NJDGE Offices or at the offices or racetracks of the New Jersey Racing Commission.
Finally, we reserve the right to exclude a player at our discretion from all casino properties and online sites which are owned, operated and managed by the Company and its affiliates, if we determine there is a reasonable risk that the player is not gambling responsibly and he refuses to self-restrict or self-exclude.
The following highlights a number of questions a player should ask himself and his loved ones to help identify potential signs of a gambling problem.
While these questions are not a diagnostic, psychological, or medical test and should not be used as such, many people who have called gambling help lines have answered yes to one or more of the following questions:.
Players often believe in false myths regarding gambling. While the list below is by no means an exhaustive list of gambling myths, some of the more commonly held myths are:.
You will receive an email within 72 hours containing a link to reset your password. You can also change your password by logging into your account, and:.
Once enabled, the strong authentication feature will apply any time you log in to your account, until you choose to disable the feature.
To file a complaint with us please email complaintsnj You are required to use all reasonable means to resolve complaints pertaining to the provision of online gaming services directly with us.
You can obtain account and game history by logging into your account on the The times stated above are only an estimate of the period in which your withdrawal requests will be processed and received.
All withdrawal requests may be subject at our sole discretion to fraud prevention checks and verification checks. For information regarding the You are prohibited from allowing any other person to access or use your account on the You may terminate the us.
For more information regarding terminating your account please see the Terms of Service. There are several Federal prohibitions and restrictions regarding Internet gaming which include, but are not limited to, 18 U.
It is a Federal offense for persons physically located outside of New Jersey to engage in Internet wagering through a New Jersey casino, unless explicitly authorized by the New Jersey Division of Gaming Enforcement.
Persons under 21 or located outside of New Jersey are not permitted to engage in real money internet gambling. For more details please read our terms and conditions.
Information in this website may be subject to change without notice. We encourage responsible gambling. If you, or someone you know, have a gambling problem and wants help, please visit: Image s or Footage as applicable , used under license from Shutterstock.
The decision to gamble is a personal choice. No one should feel pressure to gamble - from others or themselves. Gambling should not be perceived as essential to having a good time.
Limits should be set before starting to gamble. Money spent on gambling should be considered the cost of entertainment.